Frequently Asked Questions
Find answers to common questions about orders, courses, and our platform.
General
What is Ziryab?
Ziryab is an online platform offering premium Arabic musical instruments and comprehensive courses. We bridge traditional music heritage with modern learning methods, making quality instruments and education accessible to musicians worldwide.
What languages are available?
Our platform is available in both Arabic and English. You can easily switch between languages using the language toggle in the navigation menu. Course content is available in the language specified for each course.
Orders & Payment
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You'll need to provide shipping information and payment details to complete your order.
What payment methods do you accept?
We accept all major credit cards through our secure payment gateway powered by Stripe. All payment information is encrypted and secure.
Courses & Learning
How do I access my purchased courses?
Once you purchase a course, it will appear in your "My Courses" section. Simply click on the course to start learning and access all lessons and materials.
Can I get a refund for a course?
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your course purchase, contact us within 30 days for a full refund.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support